Digital transformation continues to spark massive changes in the world's business ecosystem, creating new market opportunities for entrepreneurs. Each year, innovative technologies revolutionize how people transact business. When adopted and implemented correctly, the right technology can become a valuable asset to scale your business. F

rom more efficient workflow to automated customer service, you can improve virtually all aspects of your business with these tools. Here are some key technologies that can make an exciting impact on your business.

AI assistants

AI virtual assistants are making a huge impact in today's business world. With resources like ChatGPT and Google Board making headlines lately, AI assistants could be a powerful technology to drive growth in your business. One of the most popular applications of automated technology in business is the use of chatbots on websites. These days, customers engage with chatbots more than ever, and studies show about 58% of B2B companies actively adopt them, compared to 42% of B2C brands.

AI assistants are good at solving minor problems; they can also forward more complex tasks to the right authority in the organization. Adopting this impactful technology can reduce the workload of your staff so that they can focus on value-based customer interactions.

The ultimate goal of many businesses is to streamline client engagement without ruining their customer experience. One way to achieve this is to consider using chatbots on your website to answer the most frequently asked questions, eliminating the need for staff to keep responding to repetitive questions.

Cloud solutions

Cloud technology continues to shape businesses in many ways, helping brands build secure and innovative infrastructure systems. Cloud tech makes it easier for companies to access data on demand and distribute it among stakeholders without any worries about information infiltration. It fosters the digital transformation of businesses and facilitates agile processes and scalability.

There is a surge in the demand for cloud technology because of the need for information security, backup, and accessibility. Whether you want to reduce costs, streamline operations, or maximize ROI, cloud tech can benefit your business. For instance, depending on the nature of your business, cloud-based rental inventory management and rental software solutions can help streamline your processes, enhancing efficiency and consistency. You can leverage this powerful tool to improve inventory tracking, labor scheduling, availability viewing, and invoicing.

Smart business cards

For many decades, sharing business contact details at an event meant looking through your pocket for a physical card that may not exist or is outdated. However, thanks to technology like smart business cards, you can seamlessly exchange details at a conference. Digital business cards, such as Popl, help make this a possibility. Updating your smart business card is easy via an app, allowing you to share information immediately by tapping or scanning. There is also a feature that enables you to express your brand’s message through photos, videos, and other media. Since the world is increasingly going paperless, investing in smart business cards is a great way to reduce your company’s environmental impact. Smart business cards will soon replace their traditional counterparts in the next few years.