Daily Archives: February 9, 2015


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Are you giving your visitors bad customer service by posting fluff to your site? Let me tell you a little story. The other day I was on Facebook and I saw a post by a popular women’s magazine. I liked the title and preview linked in the post, so I clicked and read the article. IT. WAS. BAD. The article was supposed to be about laundry secrets you just must learn ASAP. The article, though, gave washed up (no pun intended), old advice that anyone within their target audience would already know. I was curious to see what others thought […]

Bad Content is Bad Customer Service